Assessment of Perceived Health Care Service Quality

Abstract

This article's objective is to describe a simplified method for developing and assessing the quality of healthcare-related research questions. This process involved three stages. The objective of the initial phase was to identify and investigate a scientific field. This field would be used to identify outputs such as analysis units, variables, and goals. The objective of the second stage was to formulate structured research questions based on the findings of the first phase. In general, research questions begin with interrogative adverbs (e.g., what and when), auxiliary verbs (e.g., is there and are there), or other auxiliaries (e.g., do, does, and did); followed by nouns nominalized from verbs of research objectives, such as association, correlation, influence, causation, prediction, and application; research variables (e.g., risk factors, efficiency, effectiveness, and safety); and units of measurement (e.g., patients with hypertension and general hospitals). The objective of the third stage was to evaluate the relevance, originality, generalizability, measurability, communicability, resource availability, and ethical considerations of the research questions. By adhering to the proposed streamlined procedure, inexperienced researchers can learn how to compose well-structured research questions with solid scientific value.